SILVANA DOMAZ
Prescott | [email protected] | 4803304073 | /in/silvana-domaz/ | www.silvanadomaz.com | 1-480-330-4073
Summary
I'm a senior UX and instructional designer with 10+ years creating digital experiences that actually change what people know and do. My work lives at the intersection of user research, interface design, and learning science — a combination that's rare, and increasingly what modern digital products need. Most recently at AMN Healthcare, I led the end-to-end UX redesign of a large-scale platform serving 200K+ users across three distinct personas. Before that, I helped Instructure grow Canvas adoption across Latin America by 200% through localization and user-centered design strategy.
Work Experience
- Led end-to-end UX redesign of a large-scale healthcare platform serving 200K+ users across three primary personas
- Conducted user research, usability testing, and workflow analysis to identify pain points and improve platform navigation
- Designed interaction patterns, layouts, and content structures to support onboarding, training, and performance workflows
- Partnered with product, clinical, and operations stakeholders to align UX decisions with business and user needs
- Delivered virtual onboarding and digital experiences across 50+ hospitals, supporting 6,300 clinicians and generating $723K+ in annual savings
- Delivered 50+ live and virtual platform training sessions, translating user feedback into actionable UX improvements
- Grew Latin America product adoption by 200% through localization, content adaptation, and user-focused design strategies
- Collaborated cross-functionally to improve LMS usability, navigation patterns, and instructional clarity
- Designed and evaluated eight hybrid and fully online digital learning experiences using user-centered and research-based methods
- Conducted usability research and surveys with 500+ users to assess platform effectiveness and content clarity
- Applied research findings to improve digital interactions, resulting in a 75% increase in retention and enrollment
- Designed and launched a full digital Portuguese curriculum focused on usability, scalability, and learner experience
- Improved content delivery efficiency by 80% through modular design systems and reusable templates
Education
Skills
User Research & Usability Testing (10 years) · Interaction & UX Design (10 years) · Wireframing & Prototyping (Figma) (10 years) · Learning Experience Design (ADDIE) (10 years) · Articulate 360 / e-Learning (6 years) · HTML, CSS & JavaScript (12 years) · LMS (Canvas, Moodle, Blackboard) (12 years) · Accessibility (WCAG 2.1) (10 years) · Graphic Design (10 years)
Languages
Portuguese — · English — · Spanish —